The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.
We do not store paper documents. If you pay for your course by Credit or Debit Card, your card details are not retained in any form whatsoever. All other documentation is held on our secure database and any hard copies are shredded. Emails leaving our office are fully encrypted in transit.
Your personal information including your name, address, telephone number, email address, date of birth and details of your offence are collected only from the court or from yourself and is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation, 2018.
Your information is only used to make contact with you regarding a DDRS course booking or to notify the relevant parties of your completion / non completion of the course. We will not pass your details on to other parties unless required to in order to comply with laws or regulations of the Government or other relevant regulatory body i.e. The DVLA, DVSA or HMCTS.
If you pay for your course by Credit or Debit Card, your card details are not retained in any form whatsoever. All other data is held on our secure database and any hard copies are shredded. Emails leaving our office are fully encrypted in transit.
All data will be destroyed at the end of a 7 year period from your course completion date and be completely erased from our database and backup server systems.